Privacy Policy

ABC123 Solutions ("we," "us," or "our") operates abc123.solutions (the "Website"). This Privacy Policy explains how we collect, use, disclose, and protect personal information of visitors and users of our services. By using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

Information You Provide Directly

• Contact or booking form submissions (name, business name, email, telephone, industry, message)
• Lead magnet or email list registrations (name, business name, email address)
• Direct communications by email, telephone, or WhatsApp

Information Collected Automatically

• IP address and general geographic location
• Browser type and version
• Pages visited and time spent on the Website
• Referring website or source
• Device type and operating system

This information is collected through cookies and similar technologies. See Section 4.

Information Used for Outbound Prospecting

Where ABC123 Solutions contacts a business through outbound prospecting (including AI-assisted calling), only business contact information that is lawfully publicly available is used. All outbound contact is conducted in accordance with the Data Protection Act, Chapter 22:02 of the Laws of Trinidad and Tobago.

2. How We Use Your Information

• To respond to inquiries, booking requests, and communications
• To schedule and conduct discovery calls and assessments
• To deliver requested content, including downloadable checklists and lead magnets
• To contact prospective business clients regarding our services, where lawfully permitted
• To send relevant business insights and updates where consent has been given
• To improve our Website, services, and communications
• To comply with applicable legal obligations

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share information only where required by law, with trusted service providers assisting our operations, or in the event of a business restructuring with appropriate confidentiality protections.

4. Cookies and Tracking Technologies

Our Website uses cookies. A cookie consent banner is displayed on first visit in compliance with applicable data protection law.

• Essential Cookies: Required for the Website to function. Cannot be disabled.
• Analytics Cookies: Help us understand visitor behaviour. Anonymised where possible.
• Marketing Cookies: Used to deliver relevant content and measure communication effectiveness. Placed only with your consent.

You may disable cookies through your browser settings, which may affect Website functionality.

5. Data Retention

We retain personal information only as long as necessary. Contact and inquiry data is typically retained for three years. Deletion requests will be actioned promptly, subject to legal retention obligations.

6. Data Security

We implement appropriate technical and organisational measures to protect personal information. The Website operates on HTTPS. No method of internet transmission is completely secure.

7. Your Rights under the Data Protection Act, Chapter 22:02

You have the right to access, correct, or request deletion of your personal information, and to withdraw consent to marketing communications at any time. Contact us at info@abc123.solutions to exercise these rights.

8. Children's Privacy

Our Website is intended for business owners and professionals. We do not knowingly collect personal information from individuals under the age of 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a revised effective date.

10. Contact Us

ABC123 Solutions
Email: info@abc123.solutions · Telephone: 1 (868) 785-9434 · Website: abc123.solutions